Terms of Service

Terms of Service for Hope Storm Last updated: May 2026

1. Services provided Hope Storm offers coaching, hypnotherapy, consulting, Reiki, educational, and speaking services provided by Dr. Anna Quinn, PhD, CEC, CH, CHt.

2. Not a substitute for professional care Coaching and hypnotherapy are not replacements for licensed medical, psychological, or psychiatric care. Dr. Quinn does not treat, prescribe for, or diagnose any medical or psychological condition. Services are non-diagnostic and complementary to other licensed services. Hope Storm will provide appropriate referrals if needed. If you are experiencing a mental health crisis, please contact your local 911 or call 988 (Suicide & Crisis Lifeline).

3. Ethical standards Hope Storm provides services in accordance with the Code of Ethics of the International Coaching Federation and the Code of Ethics and Standards prescribed by the American Board of Hypnotherapy. Ethical standards derived from the American Psychological Association and the National Association of Social Workers are also observed to ensure the highest degree of integrity and professionalism.

4. Client responsibilities Clients are active and responsible participants in their own healing journey. By engaging Hope Storm’s services, you agree to: participate openly and honestly; disclose all past or present psychological, psychiatric, and medical history that may impact the coaching or hypnotherapy relationship; inform the Hope Storm provider of any physical or mental conditions; and understand that you are fully responsible for your own well-being and the decisions you make before, during, and after sessions.

5. Confidentiality Hope Storm follows strict confidentiality protocols to protect all client information. Information shared in sessions will be kept confidential except in the following circumstances: you grant written permission to release information to a specific individual or agency; there is a report of child abuse or neglect; you are an imminent danger to yourself or others; or records are subpoenaed by a court. Occasionally, the Hope Storm provider may consult with colleagues regarding approach or ethics, but clients will not be identified by name or other identifying markers. Please be aware that information transmitted electronically cannot be fully guaranteed to be confidential, and sensitive or personally identifiable information should not be shared via insecure communication channels.

6. Communication The Hope Storm provider can be reached at (605) 381-9644, anna@hopestorm.org, or through Hope Storm social media pages or Thera-Link. Messages will be responded to within 24 hours, or the next business day for weekends and holidays. Messaging support is available to clients who have purchased a coaching or hypnotherapy package and is limited to three brief interactions per week. Messaging support is not intended for emergencies. If you are in crisis, contact emergency services or a crisis hotline.

7. Fees, payment, and cancellations All payments are due at or before the time of service unless other arrangements have been made in writing. Prepaid sessions must be used within 180 days of purchase; coaching packages must be used within 12 months. Refunds, including deposits, will not be issued outside of the three (3) day cancellation window. Clients must provide at least 24 hours’ notice to reschedule or cancel an appointment; failure to do so will result in a charge for that session.

8. Results and no guarantees While Hope Storm is committed to providing the best professional efforts and expertise, specific outcomes or results cannot be guaranteed. Each individual’s experience and progress are unique and influenced by factors beyond Hope Storm’s control.

9. Limitation of liability and release Hope Storm’s services are not to be construed as psychological counseling, therapy, or medical advice. The client understands and acknowledges that the Hope Storm provider will not be held legally liable for actions the client may or may not take as a result of sessions. The client accepts full responsibility for any decisions made following coaching or hypnotherapy. Hope Storm and Anna Quinn are hereby released from all claims of damages, demands, or actions arising from participation in these services, to the fullest extent permitted by law.

10. Intellectual property All content on hopestorm.org, including text, logos, training materials, and program content, is the property of Hope Storm and may not be reproduced or distributed without written permission.

11. Third-party links From time to time, Hope Storm may provide links to external websites or resources. This does not constitute an endorsement of those sites or their content. Users are responsible for making their own informed decisions about the accuracy of third-party information.

12. Changes to these terms These terms may be updated periodically. Continued use of this site or Hope Storm’s services constitutes acceptance of any updated terms.

13. Contact Questions about these terms can be directed to anna@hopestorm.org or PO Box 665, Spearfish, SD 57783.